MenuPrivacy Policy
Privacy at a Glance
1. What Information We Collect
We only collect information that's essential for providing our email alias service. Here's exactly what we collect and why:
Account Information
- Email address: To forward emails and send account notifications
- Username: To create your unique account identifier
- Password (hashed): To secure your account access
Service Usage Data
- Alias information: The email aliases you create and their forwarding destinations
- Email forwarding logs: Basic delivery status (success/failure) for troubleshooting
- Login timestamps: For security monitoring and account protection
Technical Information
- IP addresses: For security, fraud prevention, and rate limiting
- Browser type and version: To ensure compatibility and troubleshoot issues
- Device information: Basic details to optimize your experience
Payment Information (Pro Users Only)
- Billing details: Processed and stored by our payment provider (Stripe)
- Subscription status: To manage your Pro account features
What we DON'T collect: We don't read, store, or analyze the content of emails passing through your aliases. We also don't track your browsing behavior outside of AliasFleet.
2. How We Use Your Information
We use your information solely to provide and improve our service:
3. How We Protect Your Information
Security is at the core of everything we do. Here's how we protect your data:
Technical Safeguards
- End-to-end encryption for all data transmission
- Encrypted storage of sensitive information
- Regular security audits and vulnerability testing
- Secure cloud infrastructure with leading providers
Operational Safeguards
- Limited employee access on a need-to-know basis
- Two-factor authentication for admin accounts
- Automated threat detection and response
- Regular security training for our team
4. When We Share Information
We don't sell your personal information, period. We only share your information in these limited circumstances:
✅ With Your Consent
We'll always ask for your permission before sharing your information for any purpose not covered in this policy.
🔧 Service Providers
We work with trusted third parties who help us operate our service (like payment processors and cloud hosting). They're bound by strict privacy agreements.
⚖️ Legal Requirements
We may share information if required by law, court order, or to protect our rights and the safety of our users.
🚨 Emergency Situations
In rare cases involving immediate threats to safety or security, we may share information to prevent harm.
5. Your Rights and Controls
You have full control over your personal information. Here's what you can do:
Access Your Data
View all personal information we have about you anytime from your account dashboard.
Export Your Data
Download a complete copy of your data in a portable format (JSON/CSV).
Delete Your Account
Permanently delete your account and all associated data with a few clicks.
Correct Information
Update any incorrect or outdated information in your profile settings.
Limit Processing
Request restrictions on how we process your data in certain circumstances.
Object to Processing
Object to certain types of data processing based on your situation.
Easy access: Most of these actions can be performed directly from your account settings. For others, just email us at privacy@aliasfleet.com and we'll help you out.
6. Data Retention
We keep your information only as long as necessary to provide our service and meet legal obligations:
Active Accounts
We retain your data while your account is active and you're using our service.
Deleted Accounts
Most data is deleted within 30 days. Some may be retained for legal/security reasons up to 7 years.
Note: Email forwarding logs are automatically deleted after 90 days for operational efficiency and privacy protection.
7. International Data Transfers
AliasFleet operates globally, and your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place:
- We use cloud providers with strong privacy protections and certifications
- Data transfers comply with applicable privacy frameworks (like Standard Contractual Clauses)
- We regularly review and update our international data handling practices
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do:
- We'll notify you via email or dashboard notification
- We'll post the updated policy on our website
- We'll update the "Last Updated" date at the top
- Significant changes will include additional notice period
Privacy Questions? We're Here to Help
If you have any questions about this Privacy Policy, want to exercise your rights, or need help with privacy-related concerns, please contact us:
Response time: We'll respond to privacy requests within 30 days (often much sooner).
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This Privacy Policy is effective as of August 23, 2025 and applies to all users of AliasFleet worldwide.