MenuData Retention & Deletion Policy
Data Lifecycle Overview
1. Our Data Retention Philosophy
At AliasFleet, we believe in data minimalism - we only collect what we need and keep it only as long as necessary. This policy explains what data we retain, for how long, and how you can control your information.
Core Principles
- • Purpose Limitation: Data is kept only for its original purpose
- • Storage Limitation: No longer than necessary for service delivery
- • User Control: You can access, export, or delete your data anytime
- • Secure Deletion: When data is deleted, it's gone for good
2. Data Retention Periods
Different types of data have different retention periods based on their purpose and legal requirements:
Account Data (Active Accounts)
Kept while account is active
Kept while account is active
Last 90 days for security
3 years for service quality
Email Forwarding Data
90 days (delivery status only)
30 days for troubleshooting
Not stored (forwarded immediately)
30 days for delivery optimization
Payment & Billing Data
7 years (legal requirement)
7 years (tax compliance)
Stored by Stripe (not by us)
7 years (accounting standards)
Security & Compliance Data
3 years for analysis
1 year for compliance
2 years for pattern analysis
Until legal matter resolved
3. Account Deletion
You can delete your AliasFleet account at any time. Here's what happens to your data:
Immediate Deletion (Within 24 Hours)
Extended Deletion (30 Days)
Data That May Be Retained
- • Payment records (7 years for legal compliance)
- • Security incident reports (if your account was involved)
- • Aggregated, anonymized usage statistics
- • Support ticket content (for service improvement)
4. How to Delete Your Account
Deleting your account is permanent and cannot be undone. Here's how to do it:
Self-Service Deletion
- Log into your AliasFleet account
- Go to Settings → Account → Delete Account
- Review what will be deleted
- Confirm by typing your password
- Click "Delete Account Permanently"
Email Request
- Email privacy@aliasfleet.com
- Subject: "Account Deletion Request"
- Include your account email address
- We'll verify your identity
- Account deleted within 24 hours
Before You Delete
- • Export your data if you want to keep it
- • Cancel any active Pro subscriptions
- • Update services that use your aliases
- • Consider downgrading to Free instead of deleting
5. Data Export (Right to Portability)
You can export your data at any time in machine-readable formats:
What You Can Export
Export Formats
How to Export
- Go to Settings → Privacy → Export Data
- Choose your preferred format(s)
- Click "Generate Export"
- Download link sent to your email within 24 hours
- Download links expire after 7 days
6. Inactive Account Policy
To manage our resources efficiently and protect inactive accounts, we have policies for dormant accounts:
6 Months
First reminder email
- • Email warning about inactivity
- • No action taken yet
12 Months
Final notice
- • 30-day deletion warning
- • Option to keep account active
18 Months
Account deletion
- • Automatic account deletion
- • All data removed permanently
How to Keep Your Account Active
- • Log into your dashboard at least once every 6 months
- • Create, modify, or delete an alias
- • Update your account settings or profile
- • Respond to our inactivity emails
7. Legal & Compliance Exceptions
In certain situations, we may need to retain data longer than our standard periods:
Legal Requirements
- • Tax and accounting records (7 years)
- • Anti-money laundering compliance
- • Data protection authority investigations
- • Court orders and subpoenas
Security & Safety
- • Active fraud investigations
- • Security incident analysis
- • Platform abuse prevention
- • Law enforcement requests
Your rights remain: Even when data is retained for legal reasons, you still have the right to access, correct, and export your information where legally permissible.
8. Policy Updates
We may update this retention policy to comply with new regulations or improve our practices:
- Significant changes will be announced via email
- Updates will be posted on our website with change logs
- New retention periods apply only to future data
- Existing data follows the policy in effect when collected
Questions About Your Data?
Need help with data export, deletion, or have questions about our retention practices? We're here to help.
Response time: We respond to data requests within 30 days as required by GDPR and CCPA.
Explore Other Policies
This Data Retention & Deletion Policy is effective as of August 23, 2025 and applies to all AliasFleet users worldwide.