MenuAcceptable Use Policy
Community Guidelines Summary
1. Purpose & Scope
This Acceptable Use Policy ("AUP") defines the rules and guidelines for using AliasFleet's email alias services. It applies to all users, regardless of whether you're on our Free or Pro plan.
Our goal is to maintain a safe, reliable, and trustworthy service for everyone. By using AliasFleet, you agree to follow these guidelines and help us create a positive community.
Bottom line: Use common sense, be respectful, and don't do anything that could harm other users or our service.
2. Acceptable Uses
AliasFleet is designed for legitimate email alias and forwarding needs. Here are examples of appropriate use:
Personal Use
- Managing multiple online accounts
- Organizing email by service or category
- Protecting your primary email address
- Testing and development purposes
Business Use
- Customer support and contact management
- Department-specific email addresses
- Project or campaign-specific aliases
- Legitimate marketing and outreach
3. Prohibited Activities
The following activities are strictly prohibited and may result in immediate account suspension or termination:
Spam & Email Abuse
- • Sending unsolicited bulk emails (spam)
- • Mass email campaigns without proper consent
- • Email bombing or flooding
- • Creating aliases specifically for spamming
- • Bypassing email filters or blacklists
Illegal & Harmful Activities
- • Any illegal activities under applicable laws
- • Fraud, scams, or deceptive practices
- • Phishing or impersonation attempts
- • Distribution of malware or viruses
- • Child exploitation or illegal content
Technical Abuse & Security
- • Attempting to hack or compromise our systems
- • Excessive use that impacts service performance
- • Reverse engineering or exploiting vulnerabilities
- • Unauthorized access to other users' accounts
- • Circumventing rate limits or security measures
Inappropriate Content & Conduct
- • Harassment, threats, or abusive behavior
- • Hate speech or discriminatory content
- • Adult content or sexually explicit material
- • Violating intellectual property rights
- • Sharing private information without consent
Commercial & Service Violations
- • Reselling or redistributing our service without permission
- • Using aliases for competing email services
- • Creating excessive aliases beyond reasonable use
- • Sharing account credentials with others
- • Using our service to support illegal businesses
4. Enforcement & Consequences
We take policy violations seriously and will take appropriate action based on the severity and nature of the violation:
Warning System
Severe Violations
Appeal process: If you believe your account was suspended in error, you can appeal by contacting support@aliasfleet.com with details about your situation.
5. Monitoring & Detection
To maintain service quality and security, we employ various monitoring methods:
Automated Systems
- • Spam detection algorithms
- • Rate limiting and abuse detection
- • Security threat monitoring
- • Unusual activity alerts
Community Reports
- • User reports and complaints
- • Third-party abuse notifications
- • External blacklist monitoring
- • Industry threat intelligence
Privacy commitment: We don't read the content of your emails. Our monitoring focuses on patterns, metadata, and reported violations while respecting your privacy.
6. Reporting Violations
Help us maintain a safe community by reporting policy violations. Here's how:
abuse@aliasfleet.com
Support Portal
Create a support ticket
Emergency
For urgent security issues
What to Include
- • Detailed description of the violation
- • Relevant email addresses or aliases
- • Screenshots or evidence (if applicable)
- • Date and time of the incident
- • Your contact information for follow-up
7. Policy Updates
We may update this Acceptable Use Policy to address new challenges or improve our service:
- Changes will be posted on our website
- Users will be notified via email for significant updates
- Continued use constitutes acceptance of the updated policy
- We'll provide reasonable notice for material changes
Questions About Our Policies?
If you have questions about what's acceptable or need clarification on our policies, we're here to help:
Explore Other Policies
This Acceptable Use Policy is effective as of August 23, 2025 and applies to all AliasFleet users.